Former ByteDance Learning Designer and Knowledge Base Manager. Migrated 12,000+ users from classroom to digital across Southeast Asia Trust and Safety operations. Now bringing the expertise to Germany.
End-to-end curriculum development for global teams, from needs analysis through deployment. Including Market Tribe: a digital system that reduced moderation errors by 35%.
Quality assurance frameworks and policy governance for content moderation at platform scale. Implemented unified scoring models across SEA, UK, and US markets.
Full-stack WordPress and WooCommerce development. 4+ years running a production e-commerce platform generating passive revenue with optimized SEO.
Visual content creation and social media strategy. From campaign design to channel management across multiple platforms delivering organic growth.
"Fiqoh consistently delivered training programmes that exceeded our quality benchmarks while managing scale across multiple regions."
"Her attention to detail in QA processes and ability to train large teams on complex policies was instrumental to our operations."
"Fiqoh brought structure and clarity to our digital content strategy, building systems that continued to perform long after she moved on."
Based in Germany. Open to hybrid and remote roles.
Start a ConversationWhether you need scalable onboarding, digital learning systems, e-commerce management, or creative content strategy, I'd welcome the conversation.